PRIVACY POLICY

At nele, we value your privacy and are committed to protecting your personal information. This policy explains how we handle your data while keeping things simple and transparent.


Information We Collect

We collect basic details like your name, contact information, address, and payment-related data when you shop with us or interact with our website. We also receive general browsing information to help improve your experience. Payment details are always processed securely through trusted gateways.


How We Use Your Information

Your information is used to process your orders, share updates, provide customer support, and improve our products and website. If you choose to subscribe, we may send you updates or offers. We do not sell or share your personal data with third parties for marketing purposes.


Cookies

Our website uses cookies to remember your preferences, improve navigation, and make your shopping smoother. You can disable them through your browser settings if you prefer.


Third-Party Services

We work with payment processors, courier partners, and analytics tools that may access limited information solely to complete their services. All such partners follow strict security and privacy standards.


Data Protection

We take reasonable measures to keep your information secure and prevent unauthorized access or misuse. Your payment details are never stored on our servers.


Your Choices

You may request to update, correct, or delete your personal information at any time, or opt out of promotional communication. Simply email us at help@neleclothing.com.


Children’s Privacy

Our website is not intended for users under 18, and we do not knowingly collect data from minors.


Policy Changes

This Privacy Policy may be updated when required. Any changes will be posted here, and continued use of our website means you agree to the revised terms.