Welcome to nele. By using our website, browsing our products, or making a purchase, you agree to the Terms outlined below. These Terms are here to ensure a smooth, safe and transparent shopping experience for both you and us.

Using Our Website

By accessing our website, you confirm that you are legally allowed to shop online and will use the site responsibly.
Please avoid any activity that harms, disrupts, or misuses our platform or its content.

Our Content & Products

We put effort into presenting our products clearly, but small variations in color, texture or appearance can occur, especially with handcrafted fabrics.
All product information is shared to the best of our knowledge and may be updated as needed.

Pricing & Availability

Prices, stock levels, and collections may change at any time without prior notice.
Certain items may be available only for limited periods or in limited quantities.

Placing an Order

We reserve the right to decline or review orders that appear unusual, incomplete, or incorrect.
If any adjustments are needed, we’ll try to contact you through the details you provide.
All payments are securely processed through trusted third-party gateways.

Accuracy of Information

While we try to keep everything updated, occasional errors (like typos or pricing mistakes) may occur.
We may correct such information or cancel affected orders when necessary.

Third-Party Services

Some parts of your shopping experience - such as payments, deliveries, or embedded tools - rely on external service providers.
Their services follow their own terms and policies, and we are not responsible for issues arising from those external platforms.

Your Contributions

If you share reviews, photos, suggestions, or ideas with us, you allow us to use them on our website, social media, or marketing material unless you explicitly ask us not to.

Prohibited Activities

Please refrain from:

• Uploading harmful code or engaging in hacking
• Violating intellectual property
• Impersonating others
• Submitting misleading information
• Using the site for illegal or harmful purposes

We may restrict access to individuals who break these rules.

Liability

Our website and services are offered “as available.”
We cannot guarantee uninterrupted or error-free access, nor are we responsible for delays caused by couriers, technical issues, or external factors outside our control.

Indemnity

By using our website, you agree to take responsibility for any claims or losses arising from misuse of our services or violation of these Terms.

If Something Becomes Invalid

If any part of these Terms becomes unenforceable, the remaining sections will still remain in effect.

Ending Your Use

You’re free to stop using our website at any time.
We may also suspend access if we believe our policies or systems are being misused.

Entire Agreement

These Terms, combined with our other policies (Privacy, Shipping, Returns), make up the complete agreement between you and nele regarding use of our website.

Governing Law

All Terms are governed by the laws of India.

Updates to These Terms

We may revise these Terms occasionally.
Any updates will be posted here, and continued use of the website means you accept the revised Terms.

Contact Us

Have questions about these Terms?

nele customer support
📧 help@neleclothing.com
📸 Instagram: @nele.clothing
Thank you for being a part of the nele family, Your trust helps us keep Indian artistry alive and cherished.